At Fatima Dental Clinic, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting our clinic, or requesting an appointment.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. About Fatima Dental Clinic
Fatima Dental Clinic
Near DHQ Hospital, G Block, Vehari, Punjab, Pakistan
Phone / WhatsApp: 0305 7744484
Email: fatimadentalclinic786@gmail.com
Website: fatimadentalclinicvehari.com
For privacy-related questions or requests, you may contact us using the details above.
2. Information We May Collect
When you contact us or request an appointment through our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Preferred appointment date or time
- Dental service or treatment you are interested in
- Message or information you voluntarily provide
- Other information necessary to respond to your request
If you voluntarily provide information about your dental condition, symptoms, treatment history or other health-related matters, we may treat that information as confidential health information and use it only for appropriate clinic-related purposes.
Please do not submit unnecessary medical, financial, identification or other sensitive information through general website forms.
3. How We Use Your Information
Fatima Dental Clinic may use information submitted through the website to:
- Respond to your inquiries
- Contact you regarding an appointment
- Confirm, reschedule or follow up on appointments
- Understand your requested dental service
- Provide information about our dental services
- Respond to WhatsApp, phone or email communications
- Improve our website and patient experience
- Maintain appropriate clinic and appointment records
- Protect the security and functionality of our website
We do not use information collected through general website forms for purposes unrelated to the reason it was provided unless permitted by applicable law or you have otherwise agreed.
4. Dental and Health Information
Dental and health information can be particularly sensitive.
If you provide information about your dental condition, previous treatment, symptoms, medical history or other health information, Fatima Dental Clinic will use such information only as reasonably necessary for purposes such as:
- Appointment coordination
- Patient communication
- Treatment-related discussions
- Providing appropriate dental care
- Maintaining necessary clinic records
You should avoid submitting detailed medical information through a general contact form unless it is specifically requested or necessary.
5. Appointment Requests
Our website may use an online appointment/booking system to receive appointment requests.
Submitting an appointment request does not automatically guarantee an appointment. The clinic may contact you to confirm availability, appointment timing and other relevant details.
Information submitted through an appointment form may be processed by the technology or booking service used to operate that form. Such services may process information on behalf of Fatima Dental Clinic.
6. WhatsApp and Telephone Communication
You may contact Fatima Dental Clinic through our official telephone/WhatsApp number:
0305 7744484
When you communicate with us through WhatsApp or telephone, information may also be processed according to the privacy policies and terms of the relevant telecommunications or messaging provider.
Please avoid sending unnecessary sensitive medical information through WhatsApp or other general messaging channels.
7. Google Maps and Third-Party Services
Our website may display Google Maps to help visitors locate Fatima Dental Clinic.
When you interact with an embedded map, Google may collect information according to its own privacy practices, including information associated with your device, browser or interaction with Google services.
Third-party services used by the website may include:
- Google Maps
- Website hosting services
- Appointment/booking services
- Email services
- Website security and performance services
These third parties may process information according to their own terms and privacy policies.
8. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and improve performance.
Cookies may be used for purposes such as:
- Essential website functionality
- Security
- Website performance
- Visitor analytics
- Remembering preferences
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
9. Website Analytics
We may use website analytics tools to understand general visitor behavior, such as:
- Number of visitors
- Pages viewed
- General traffic sources
- Device/browser information
- Website performance
Analytics information is generally used to improve the website and does not necessarily identify you personally.
10. How We Protect Your Information
We take reasonable administrative, technical and organizational measures to protect information submitted to us from unauthorized access, misuse, alteration, disclosure or loss.
However, no website, online form, email service or internet transmission can be guaranteed to be completely secure.
Therefore, you should avoid submitting unnecessary confidential information through publicly accessible website forms.
11. Sharing of Information
Fatima Dental Clinic does not sell or rent your personal information.
We may share information when reasonably necessary with:
- Authorized clinic personnel
- Appointment/booking service providers
- Website hosting or technical service providers
- Email or communication service providers
- Website security, analytics or infrastructure providers
- Government authorities or other parties where required by applicable law
Third-party service providers should only receive information reasonably necessary for the service they provide.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including appointment management, clinic administration, legal obligations, dispute resolution and legitimate business requirements.
Retention periods may vary depending on the type and purpose of the information.
Where information is no longer required, we may securely delete, anonymize or otherwise dispose of it where reasonably appropriate.
13. Children’s Privacy
Fatima Dental Clinic provides dental services to children as well as adults.
Where a parent or legal guardian submits information on behalf of a child, that information should be provided only when necessary for appointment or treatment-related purposes.
Parents or legal guardians may contact the clinic regarding information submitted about a child.
14. Your Privacy Choices
Depending on applicable law and circumstances, you may contact us to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Ask questions about how your information is used
- Request deletion of information where appropriate
- Withdraw a consent where processing is based on consent
Some information may need to be retained where required for legitimate clinic, legal, regulatory or record-keeping purposes.
15. External Links
Our website may contain links to external platforms, including social media websites such as Facebook, Instagram and TikTok.
Fatima Dental Clinic is not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Fatima Dental Clinic
📍 Near DHQ Hospital, G Block, Vehari, Punjab, Pakistan
Phone / WhatsApp: 0305 7744484
Email: fatimadentalclinic786@gmail.com
Website: fatimadentalclinicvehari.com